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You may contact us by filling in this form any time you need professional support or have any questions. You can also fill in the form to leave your comments or feedback.

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[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_accordion active_tab=”1″ title=”F.A.Q.”][vc_accordion_tab title=”How do I pay?”][vc_column_text]You pay upon arrival with cash or debit card.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Do I need to pay in advance in order to book a car?”][vc_column_text]NO! Our bookings do not require any prepayment. Payment will be made upon arrival in Crete, when you receive the vehicle![/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Is there a cancelation fee?”][vc_column_text]NO! You are able to cancel your reservation for free of charge it anytime! Please, if you are planning to do so, inform us as soon as possible![/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What if I want to modify my booking?”][vc_column_text]You are welcomed to send us an email anytime! We remain always at your disposal.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How old do I need to be to rent a car?”][vc_column_text]You can rent a car in Crete if you are over 23 years old and have a 12 months long license.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Will my driver license work for Crete?”][vc_column_text]All EU licenses are accepted!
Generally, if your driving license has all information written on it also with Latin characters there will be no problem!
Otherwise, you will need an international permit (please, note that it is valid only if accompanied by the normal driving license.)[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Can anyone drive the vehicle?”][vc_column_text]Only registered drivers can drive the car. Additional drivers can be written on the contract free of charge. They must present a full valid license held for a minimum of 12 months at time of pick up.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What is the fuel policy?”][vc_column_text]Car has to be returned the same amount of petrol or diesel as the car was delivered.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What happens in case my Flight is arriving on delay to Crete?”][vc_column_text]Asking for your flight information is not curiosity!
It is extremely helpful on Heraklion Airport car reservations.
You are telling us exactly when you will arrive and it helps us track the plane either in case of delay or early arrival!
So, if your flight is delayed, an employee of Auto Island Kreta will be there waiting for you and if it is going to arrive earlier we will have the car ready for rent as soon as possible![/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][/vc_row]